REFUND & CANCELLATION POLICY

All programs, services, and digital products offered by EPoint Solution LLC are non-refundable.

By completing your purchase or signing a service agreement, you acknowledge that your sale is final and that no refunds or cancellations will be issued once payment is completed, except where required by applicable law.

If you were charged in error (duplicate charge, incorrect amount, or unauthorized transaction), contact us promptly at support@epointsolution.com with your full name, email used for purchase, date of charge, and transaction details.

Verified billing errors may be corrected at our sole discretion. This does not constitute a general right to cancel or receive a refund for purchased services.

Strategy sessions may be cancelled or rescheduled with at least 24 hours' notice.

Cancellations made within 24 hours of the scheduled session, or no-shows, are non-refundable.

Late arrivals may result in reduced session time without refund.

Eberths Enterprises LLC DBA EPoint Solution LLC provides professional marketing and strategic consulting services.

We do not guarantee:

All program fees are charged as stated at checkout or in your signed service agreement.

You are responsible for providing accurate contact and billing information at the time of purchase.

If you believe a charge is incorrect, contact us at support@epointsolution.com before initiating a chargeback so we can resolve the issue directly.

Filing a chargeback without first contacting us may delay access to services while the dispute is investigated.

We reserve the right to provide transaction records and service delivery documentation to your payment processor as part of a dispute review.

We reserve the right to update or modify this policy at any time.

Continued use of our website or services constitutes acceptance of any revised policy.